What types of Chinese courses does Maple Lingua Chinese Learning offer?

Maple Lingua Chinese Learning offers Chinese courses and classes designed around different learning goals, such as speaking, reading, writing, and listening. The course content is usually adapted to the learner’s level and can be shaped for children, teens, or adults depending on the class format.

What is typically included in a Chinese class?

A Chinese class typically includes structured lesson time, guided practice, and support with vocabulary, grammar, pronunciation, and character reading. Some classes may also include conversation exercises, review activities, and course materials that help students follow along and practice between lessons.

How is pricing for Maple Lingua Chinese Learning usually quoted for Chinese courses or classes?

Pricing is typically quoted based on the type of Chinese course, the length of each class, and whether the lessons are private or small group. We usually provide a clear estimate after understanding the learner’s goals, current level, and preferred schedule so the quote matches the actual class plan.

What can affect the cost of Chinese classes at Maple Lingua Chinese Learning?

Several factors can influence the fee, including the lesson format, class frequency, lesson length, and whether the focus is on beginner Chinese, conversation, or more structured study. Custom schedules, special materials, or more intensive course plans may also change the overall cost, so the final price is usually tailored to the student’s needs.

How can I contact Maple Lingua Chinese Learning, and what is the best way to start a Chinese course inquiry?

You can reach out by phone, email, or the contact form on our website, and a team member will usually reply with next steps. If you are new to Chinese classes, send a short note about your goals, current level, and preferred schedule so we can suggest a practical starting point.

Terms of Service

Effective Date: September 21, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the language-learning services, websites, platforms, online classes, instructional materials, and related offerings provided by Maple Lingua Chinese Learning Ltd. (“Maple Lingua Chinese Learning Ltd.”, “we”, “us”, or “our”).

By registering for, accessing, purchasing, booking, attending, or otherwise using any of our services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree to these Terms, you must not use our services.

These Terms apply to all users, including students, parents or guardians acting on behalf of minors, and corporate clients or representatives purchasing business Mandarin coaching or related services.

2. Scope of Services

Maple Lingua Chinese Learning Ltd. provides Chinese-language education and enrichment services, including:

Private Mandarin lessons for beginners and intermediate learners;
Small-group Chinese classes for children and teens;
Business Mandarin coaching for professionals;
HSK and language proficiency exam preparation;
Conversation practice and pronunciation correction;
Online live Chinese tutoring across Canada; and
Chinese culture and calligraphy enrichment sessions.

We may offer services in person, online, or in hybrid formats. The specific content, duration, schedule, level, and format of each service will be set out in the applicable booking confirmation, invoice, course description, or service agreement.

We reserve the right to update curricula, substitute instructors, adjust class groupings, modify delivery methods, or discontinue any service at our discretion, provided that any material changes will be communicated in a reasonable manner where practicable.

3. User Obligations and Responsibilities

By using our services, you agree that you will:

Provide accurate, current, and complete registration, booking, and payment information;
Ensure that any account credentials are kept confidential and are not shared with unauthorized persons;
Attend sessions on time and prepared, with the required technology, materials, and a stable internet connection for online classes;
Use our services only for lawful purposes and in a manner consistent with these Terms and applicable Canadian laws;
Respect instructors, staff, classmates, and our facilities and online platforms;
Not record, reproduce, distribute, or share classes, materials, or communications without our prior written consent, except where permitted by law;
Not engage in harassment, abusive conduct, disruptive behavior, cheating, plagiarism, or any activity that interferes with learning or instruction;
Notify us promptly of any technical issues, safety concerns, schedule conflicts, or changes to contact details; and
If you are enrolling a minor, ensure that you are a parent, guardian, or other authorized representative and that the minor complies with these Terms.

You are responsible for ensuring that your use of our online services is compatible with your device, software, browser, and internet environment. We are not responsible for interruptions caused by your equipment, third-party platforms, or internet service.

4. Payment Terms and Conditions

Fees for services will be disclosed at the time of booking, enrolment, or invoice issuance. Unless otherwise stated, all fees are quoted in Canadian dollars (CAD).

Payment may be required in advance, in full, or in installments, depending on the service purchased.
We may require deposits or prepayment to confirm a booking or reserve a seat in a class.
All fees must be paid by the due date stated on the invoice or booking confirmation.
Late payments may result in suspended access to services, administrative charges where permitted by law, or cancellation of enrolment.
Unless expressly stated otherwise, fees do not include taxes. Applicable taxes, including GST/HST where required, will be added to the extent applicable under Canadian law.
Prices are subject to change; however, changes will not affect services already paid for unless required by law or expressly agreed.

If a payment method is declined, reversed, or disputed without valid reason, you remain responsible for the outstanding amount and any associated fees permitted by law.

For corporate or institutional clients, separate written agreements may supplement or override these payment terms where expressly stated.

5. Cancellation and Refund Policy

Cancellation and refund requests are subject to the terms communicated at the time of purchase and, where applicable, the following general policy, subject to any non-waivable consumer rights under applicable law:

Private lessons: Cancellations made with reasonable advance notice, as specified in the booking policy, may be rescheduled or refunded less any applicable processing or administrative fees, if permitted.
Group classes: Missed classes by a student are generally non-refundable and non-transferable, except where required by law or expressly approved by us.
Online tutoring: Technical issues caused by the user’s equipment, internet, or environment are not grounds for automatic refunds. If a session cannot proceed due to our fault, we will make commercially reasonable efforts to reschedule or provide a refund or credit.
Exam preparation and course packages: Fees for started programs, downloadable materials, reserved placements, or partially delivered services may be non-refundable to the extent permitted by law and disclosed in the applicable enrollment terms.
Enrichment sessions and workshops: Refund availability depends on the notice period before the session and any third-party costs incurred.

To request a cancellation or refund, you must contact us in writing at the contact details below and provide your name, booking reference, service purchased, and reason for the request.

Nothing in these Terms is intended to limit any mandatory rights you may have under applicable Canadian consumer protection legislation.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Lingua Chinese Learning Ltd., its directors, officers, employees, instructors, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of business, loss of data, or loss of goodwill, arising out of or relating to your use of our services.

Our total aggregate liability for any claim arising from or related to the services shall be limited to the amount paid by you for the specific service giving rise to the claim, except where such limitation is prohibited by law.

We do not guarantee any particular learning outcome, exam result, language proficiency level, academic placement, employment outcome, or other specific result. Language learning outcomes depend on many factors outside our control, including attendance, practice, and prior knowledge.

You acknowledge that participation in in-person or online classes may involve ordinary risks, including minor injuries, technical disruptions, or interruptions caused by third parties. Where applicable, you are responsible for ensuring a safe environment for online participation.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law, including liability for fraud, wilful misconduct, or gross negligence where not permitted to be limited.

7. Intellectual Property Rights

All instructional content, lesson plans, handouts, slides, recordings, worksheets, assessments, logos, designs, text, graphics, audio, video, and other materials provided by Maple Lingua Chinese Learning Ltd. are owned by us or our licensors and are protected by applicable intellectual property laws in Canada and elsewhere.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our materials solely for your personal, non-commercial learning purposes or, in the case of a corporate client, internal educational use authorized in writing.

You may not reproduce, distribute, modify, publish, sell, sublicense, or create derivative works from our materials without our prior written consent.
You may not remove copyright notices or other proprietary notices from our materials.
Any feedback, suggestions, or ideas submitted to us may be used by us without restriction or compensation to the extent permitted by law.

If you upload, submit, or share any content with us, you represent that you have the necessary rights to do so and grant us a non-exclusive licence to use that content as necessary to provide the services, administer your account, and improve our offerings.

8. Data Protection and Privacy

We collect, use, store, and disclose personal information in accordance with applicable Canadian privacy laws, which may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We may collect personal information such as:

Contact details and account information;
Student age or learner profile, where relevant to service delivery;
Payment and billing information;
Attendance and progress records;
Communications with us; and
Technical and usage data relating to online services.

We use personal information to provide and manage services, communicate with you, process payments, improve instruction, maintain records, comply with legal obligations, and protect our rights and users’ safety.

We may use third-party service providers for payment processing, scheduling, video conferencing, cloud storage, analytics, or communications. These providers may process personal information on our behalf subject to contractual and legal safeguards.

Where required by law, we will obtain appropriate consent for the collection, use, or disclosure of personal information. If you are a parent or guardian registering a minor, you represent that you have the authority to provide such consent.

For questions about privacy or to request access to, or correction of, your personal information, please contact us using the contact details below. We may retain records for as long as reasonably necessary for business, legal, tax, and compliance purposes.

9. Force Majeure

We shall not be liable for any delay, failure, or interruption in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, pandemic, epidemic, government orders, war, terrorism, labour disputes, utility failures, internet outages, cyber incidents, or failures of third-party service providers.

In such circumstances, we may suspend, reschedule, modify, or replace services, including moving sessions online where feasible. We will use reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our services, legal requirements, or business operations. The revised Terms will be effective upon posting or upon the date specified in the updated version, whichever is later.

Your continued use of the services after any update constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the services.

11. Applicable Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory consumer rights or statutory protections that may apply, you agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services provided by Maple Lingua Chinese Learning Ltd.

12. Contact Information

Maple Lingua Chinese Learning Ltd.

3250 Bloor Street West, Suite 207
Toronto, ON M8X 2X9
Canada

Email: [email protected]

Phone: +1 (416) 782-6943

For inquiries about classes, billing, cancellations, privacy, or these Terms, please contact us using the details above.

13. Severability Clause

If any provision of these Terms is found to be invalid, unlawful, void, or unenforceable by a court or other competent authority, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Where possible, any invalid or unenforceable provision shall be interpreted in a manner that best reflects the original intent of the parties and remains enforceable under applicable law.

By using the services of Maple Lingua Chinese Learning Ltd., you acknowledge that you have read, understood, and agreed to these Terms of Service.

9/21/2026 Home